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Jobs & Employment

The Manhattan Club - New York,NY

 Front Desk Night Manager

Status: Full Time

Job Description:

The Night Manager is responsible for all front desk operations during the overnight shift.  Candidates must be flexible and work 11pm-7am including weekends and holidays as well as cover shifts when necessary.  
 
Primary responsibilities include:
• Registering Owners and Guests and making reservations;
• Preparing all end of day front desk and night audit functions including balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills;
• Preparing all computer systems for the following day.  Ensuring accurate and timely backup files are maintained on a daily basis;
• Preparing, balancing, posting, and distributing all necessary reports on a daily basis;
• Complete express check out in a timely manner and issues to security for delivery;
• Other duties as assigned by management.
 
Requirements
• At least 2 years of Front Desk management experience; Hotel and overnight experience a plus;
• Proven customer service experience and excellent communication skills including oral, verbal, and written;
• Basic analytic and arithmetic skills;
• Familiarity with Microsoft Windows applications;
• Must be self-motivated with strict attention to detail;
• Ability to work independently and with minimal supervision;
• Strong problem solving and troubleshooting skills in order to resolve Owner and Guest issues that may arise;
• Professional appearance and excellent attendance and punctuality.
 
Physical Requirements
• No schedule restrictions, must be able to work AM/PM/Overnight, including holidays and weekends.
• Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
 
Benefits
• In addition to a competitive salary, The Manhattan Club is proud to offer a comprehensive benefits package.  This includes medical and dental insurance for eligible employees and their dependents. Short and long term disability, a 401(k) retirement savings account, flexible spending account, dependent care spending account, and transportation spending account.  There is also a company sponsored life insurance policy as well as opportunities for professional growth and development.
  

Contact Information:

Email: hr@manhattanclub.com

Fax: (212) 884-0926

 

 

The Manhattan Club - New York,NY

Position:  Asst. Front Desk Night Manager
 
Status:  Full Time
 
Job Description:
This position will oversee the daily operations of the Front Desk.  Will ensure the department members provide the highest level of customer services.  Effectively handle any incidents and concerns in a professional manner.  Must supervise, train, and develop staff.  Fill in all shifts including overnight and weekends.
 
Promote meaningful relationships and customer service in a fast paced, structured environment.  Lead by example, consistently conveying a positive attitude, passion, and pride in work.
 
Requirements
• At least 2 years of Front Desk management experience; Hotel and overnight experience a plus;
• Proven customer service experience and excellent communication skills including oral, verbal, and written;
• Basic analytic and arithmetic skills;
• Familiarity with Microsoft Windows applications;
• Must be self-motivated with strict attention to detail;
• Ability to work independently and with minimal supervision;
• Strong problem solving and troubleshooting skills in order to resolve Owner and Guest issues that may arise;
• Professional appearance and excellent attendance and punctuality.
 
Physical Requirements
• No schedule restrictions, must be able to work AM/PM/Overnight, including holidays and weekends.
• Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
 
Benefits
• In addition to a competitive salary, The Manhattan Club is proud to offer a comprehensive benefits package.  This includes medical and dental insurance for eligible employees and their dependents. Short and long term disability, a 401(k) retirement savings account, flexible spending account, dependent care spending account, and transportation spending account.  There is also a company sponsored life insurance policy as well as opportunities for professional growth and development.
 

Contact Information:

Email: hr@manhattanclub.com

Fax: (212) 884-0926

 

 

 EOE